What is your cancellation policy?

12 May

What is your cancellation policy?

All reservations can be moved once free of charge or canceled before 4 p.m., 30 days before the day of arrival. No refund within 30 days before the date of stay. A $50 fee will be charged for any cancellation. All requests for cancellations or postponements must be made in writing to the following address: [email protected] by entering the full name of the person who made the reservation as well as the date of arrival. If you do not receive a confirmation within 24 hours of your request, please call and leave a message at (873) 416-0111. Despite the fact that you have the possibility to move or cancel your stay, it is greatly appreciated that our customers do so as soon as possible. This allows us to adjust and better meet the needs of our customers.