Thank you for visiting the HOM mini chalets website and reviewing its privacy policy (hereinafter the Policy).
By navigating our website or using our systems or services, you acknowledge that you have read and understood this policy and consent to your data and personal information being processed in accordance with it, where applicable.
This privacy policy consists of the following elements:
Respect for privacy and the protection of personal information are essential to us, which is why, through this Policy, we intend to protect it in accordance with applicable laws.
To ensure this protection, HOM mini chalets is committed to collecting, processing, and sharing information that identifies an individual only when that individual has consented, unless permitted or required by law, in which case your consent will not be necessary.
The purpose of the Policy is to inform users of the reasons and how HOM mini chalets, or anyone acting on its behalf, will collect and use their personal information. It aims to be in clear language to ensure informed consent from users.
For the purposes of this Policy, "personal information" means any information about an identifiable person or that can identify a person. To the extent possible, we will anonymize, pseudonymize, and/or aggregate such information so that it no longer identifies a person.
This Policy applies from the 1ste September 2023.
We are committed to obtaining consent before collecting an individual's personal information. Consent may be explicit or implicit and can be provided directly by the person or by their authorized representative.
We prioritize obtaining explicit consent, whether verbally, electronically, or in writing. However, implicit consent may be reasonably inferred from a person's action or inaction. For example, providing a name and address to receive a publication or a name and phone number to obtain a response to a question is considered implicit consent to the collection of information containing personal information. To determine the appropriate type of consent, we take into account the sensitivity of the personal information involved, the purposes for which it is collected, and the reasonable expectations of a person in a similar situation.
If we want to use personal information for a new purpose, we will describe the intended use and request consent again.
It is not always possible, particularly in the context of a request from the state, to obtain the consent of the individual to collect, use, or disclose their personal information. We are committed to never disclosing this type of information, except in accordance with this Policy, unless required or permitted by law.
The information collected is in accordance with the purposes and objectives set out in this privacy policy.
Here are some reasons why we collect your personal information:
Providing our products and services. We use data to operate our products and services, as well as to provide you with rich and interactive experiences.
Product and/or service improvement. We use data to improve our products, including adding new features or capabilities.
Product and/or service development. We use data to develop new products. For example, we use personal information that we anonymize or pseudonymize to better understand our customers' needs.
Helping to secure and troubleshoot issues. We use data to help secure and troubleshoot our products and services. This includes using data to ensure the security of the services offered to our customers, detecting malware and malicious activities, resolving performance and compatibility issues to help customers get the most out of their experience, and informing them of updates to our products and services. This may include the use of automated systems to detect security issues.
Surveys and promotional communications. We use the data we collect to provide surveys and promotional communications. You can subscribe to email newsletters, respond to surveys, and choose whether or not to receive promotional communications from HOM mini chalets via email. For more information on managing your contact details, email subscriptions, and promotional communications, please refer to the Access and Control of Your Personal Information section of this Policy.
Relevant offers. HOM mini chalets uses data to provide you with relevant and important information regarding the products and services offered. We analyze data from various sources to predict the information that will be most interesting and relevant to you and communicate it in different ways.
Business transactions. We use data to process your transactions with us.
Reporting and business operations. We use data to analyze our operations and improve decision-making processes. This allows us to make informed decisions and create reports on the performance of our activities.
Protection of rights and property. We use data to detect and prevent fraud, resolve disputes, enforce contracts, and protect our property.
Legal compliance. We process data to comply with the law.
HOM mini chalets may collect personal information in various forms, but will only do so by lawful means and only for the necessary purposes that have been disclosed to you, as described in this Policy, or when permitted or required by law.
The personal information collected, as well as its sensitivity, may vary depending on the context of the interactions between you and HOM mini chalets. That is why we must prioritize informing you about the nature of the personal information we use.
We protect all personal information collected. Among the personal information that may be collected and used, we pay particular attention to:
Name and contact information. First and last name, email address, mailing address, phone number, and other similar data used to communicate with you.
Demographic data. Data about you such as your age, gender, country, and your language of communication.
Payment data. Data necessary for processing your payments, such as the payment instrument number (e.g., your credit card number) and the associated security code.
Subscription data. Information about your newsletter subscriptions.
Interactions. Data related to your use of websites, platforms, and tools created. This includes data you provide in order to use the products. In other cases, such as error reports, this is data we generate.
Other examples of interaction data we collect include:
HOM mini chalets places the utmost importance on the security of your personal information and is committed to handling it according to industry standards and practices, solely for the purposes for which it was collected as described in this policy or in a specific notice to that effect. Nevertheless, absolute safeguarding of this information is impossible given the inherent security limitations of transmission over the Internet. The information transmitted to us is therefore ultimately at the user's own risk.
HOM mini chalets ensures that all personal information in its possession is as accurate, current, and complete as necessary for the purposes for which it is used.
You have the right to request access to your personal information for verification purposes and to request a correction if it is inaccurate. If you believe your personal information is inaccurate or if you wish to access your personal information, you can make a request using the contact information provided at the end of this Policy.
To the best of our ability, we will provide you timely access to your personal information. However, for security reasons, we may need to verify your identity.
Furthermore, there may be circumstances where we cannot provide you access to your personal information. Notably, when access may lead to the disclosure of personal information of another person and that person refuses to consent to the disclosure, or when legal restrictions apply. If such a situation arises, we will inform you of the reason why we cannot provide you access to your personal information.
If your request concerns data appearing on third-party websites or platforms, please contact those third parties directly.
We do not share your personal information with companies, organizations, or individuals outside of HOM mini chalets, except for our authorized suppliers and partners who need access to the information for the purposes outlined in this policy and within its limits, as well as in the following cases:
HOM mini chalets is committed to not selling or renting your personal information to any third party.
HOM mini chalets may use cookies, web beacons, invisible pixels, log files, or other technologies to collect certain personal information about visitors to our websites, as well as about recipients of our newsletters, invitations, and other communications. Cookies are pieces of information transmitted by the server to the browser during a visit to the website that allow for the unique identification of the current session. This data may include information such as your Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the duration of your visit, and any other statistics.
The cookies used serve to retrieve the search history related to the session, to enhance the user's online browsing experience. It is important to know that enabling the cookie option may, depending on the chosen settings, allow other servers to install cookies on your system. You can set your browser preferences to notify you of the presence of cookies, giving you the option to accept them or not.
Please note that our website may contain links or references to third-party sites. This policy ceases to apply when you leave our website, and HOM mini chalets is not responsible for the collection or processing of personal information by these third parties or through these external sources.
HOM mini chalets retains collected data for varying periods of time, depending on its nature and usefulness in providing our products and services. During the retention period, HOM mini chalets takes physical and technical measures to ensure the security of data containing personal information.
The main locations where personal information is stored are in the municipality where HOM mini chalets has offices or facilities and in the cities where Hostfully and Mailchimp have servers containing the data collected by HOM mini chalets.
Personal information may be stored outside the country in which you live if a third-party provider or another entity to whom we disclose personal information in accordance with this Policy is located outside the country. In such cases, personal information may be subject to the local laws of the countries or territories in which the information is collected, used, disclosed, or stored, and government authorities and law enforcement agencies in those countries or territories may have access to it.
Once the retention period has expired, personal information is destroyed. Only statistics or reports containing depersonalized and anonymized data may be retained for extended periods.
Changes to these rules:
We make changes to this Privacy Policy from time to time. Any reduction of your rights under this Privacy Policy cannot be applied without your explicit consent. We always indicate the date when the latest changes were made and allow you to access the archived versions for review. If the changes are significant, we will post a highlighted notice on our website (including, for certain services, via an email notification).
Person in charge of compliance:
For any questions, to provide comments, or to file a complaint regarding this policy, you can contact the person responsible for ensuring compliance with this privacy policy:
Dominique Laflamme
HOM mini chalets
16, chemin du Saphir
Val-des-Monts, Quebec
J8N 0A9
Phone: 819-593-5673
Email: info@homminichalets.com